Odometer reading must be under 100,000 miles at the time of the claim
Please note that while this overview summarizes many aspects of the plan, it is not the vehicle service contract. The vehicle service contract is the only document governing what your plan covers and how it is administered.
This highest level of coverage mirrors your original manufacturer’s warranty.
EVERY PART ON YOUR VEHICLE IS COVERED except these “wear and tear” items:
We need you to continue to properly maintain your vehicle.
Included with your plan: Roadside Assistance, Towing, Rental Car, Trip Interruption Coverage including hotel and food allowances, and more.
Coverage is not provided in the following situations:
Your Toco plan will not cover any pre-existing condition or a breakdown occurring before coverage takes effect or prior to the contract purchase date, or if the information provided by you, or the repair facility cannot be verified as accurate or is found to be fraudulent, deceptive or inaccurate. All Toco plans feature a waiting period before full coverage takes effect.
Your Toco plan will not cover any breakdown caused by misuse, abuse, negligence, lack of normal maintenance required by the manufacturer’s maintenance schedule for your vehicle or improper servicing or repairs subsequent to purchase. For any breakdown caused by sludge build-up resulting from your failure to perform recommended maintenance services, or failure to maintain proper levels of lubricants and/or coolants, or breakdowns caused by fuels containing more than 10% Ethanol (if the engine was not manufactured for this fuel mixture), or failure to protect your vehicle from further damage when a breakdown has occurred or failure to have your vehicle towed to the service facility when continued operation may result in further damage. Continued operation includes your failure to observe warning lights, gauges, or any other signs of overheating or component failure, such as fluid leakage, slipping, knocking, or smoking, and not protecting your vehicle by continuing to drive, creating damage beyond the initial failure.
For any damage and/or breakdown resulting from collision, road hazard, fire, theft, vandalism, riot, acts of terrorism, explosion, lightning, earthquake, freezing, rust or corrosion, windstorm, hail, water or flood, acts of God, salt, environmental damage, chemicals, contamination of fluids, fuels, coolants or lubricants.
Your Toco plan covers your car when it breaks down. It does not cover any repair, or the replacement of any covered part if a breakdown has not occurred or if the wear on that part has not exceeded the field tolerances allowed by the manufacturer. Any part that a repair facility or manufacturer recommends or requires to be replaced or repaired, or is an update, and a breakdown has not occured, is your responsibility to maintain.
If any alterations have been made to your vehicle, or you are using or have used, your vehicle in a manner not recommended by the manufacturer, including but not limited to: the failure of any custom or add-on part, all frame or suspension modifications, lift kits, if any tire that is not recommended by the original manufacturer creates an odometer/speedometer variance of greater than 4%, trailer hitches. Also not covered are any emissions and/or exhaust systems modifications, engine modifications, transmission modifications, and/or drive axle modifications, which includes any performance modifications.
If your odometer has ceased to operate and odometer repairs have not been made within a reasonable amount of time; or the odometer has been altered in any way by you or known to you subsequent to purchase of your Toco plan; or if vehicle’s true mileage cannot be determined.
If your vehicle has ever been a total loss, salvaged, rebuilt, is a grey market or similarly titled vehicle.
For any liability for property damage, or for injury to or death of any person arising out of the operation, maintenance or use of your vehicle described in this contract, whether or not related to the parts covered. For loss of use, time, profit, inconvenience, or any other consequential loss, including any consequential damage to a non-covered part that results from a breakdown.
When the responsibility for the repair is covered by an insurance policy, manufacturer and/or dealer customer assistance program, or any warranty from the manufacturer, such as extended drivetrain, major component, full or certified coverage warranties (regardless of the remaining manufacturer’s warranty when you purchased this contract), or a repairer’s guarantee/warranty (regardless of the manufacturer’s or repairer’s ability to pay for such repairs). Coverage under this contract is similarly limited in the event of a breakdown if the manufacturer has announced its responsibility through any means, including public recalls and factory service bulletins.
If your vehicle is used for towing (unless your vehicle is equipped with a factory installed or factory authorized tow package), or is used as a Commercial unit unless an appropriate surcharge is marked on the Registration Page and only as defined under “Definitions”, “Commercial Use”, or is used for rental, taxi, limousine or shuttle, snow removal, towing/wrecker service, dumping (dump beds), cherry pickers, lifting or hoisting, police or emergency service, principally off-road use, prearranged or organized racing or competitive driving.
We cannot cover breakdowns or repairs that occur outside of the United States of America and Canada.
For diagnostic and/or teardown procedures that are not listed, or are in excess of the times listed in the current year’s national flat rate hourly guide in conjunction with a covered repair.
If you have any questions about the details of our plans, please reach out to one of our friendly team members at (800) 217-1298
Your Toco plan will not cover pre-existing conditions or breakdowns that occurred before the purchase of your Toco plan. All Toco plans come with an industry-standard waiting period before full coverage takes effect. However, most Toco customers will be eligible for partial payment of claims during the waiting period.
You will need to follow your vehicle’s manufacturer’s recommended maintenance schedule, as well as keep a copy of all maintenance receipts. See your vehicle’s owner’s manual for a full list of maintenance requirements.
Limits of liability refer to the maximum amount of money that Toco will pay per repair visit, or pay in total (aggregate) over the course of the contract.
The plan’s liability for any one (1) Repair Visit cannot exceed the trade-in value of your vehicle at the time of that Repair Visit, as listed in the NADA Used Car Guide.
The total of all claims and benefits paid or payable from your Toco plan shall not exceed $15,000 in total claim cost.
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