CLAIMS CENTER for repair shops

Start or continue a claim as a repair facility

If you’re a licensed repair facility, use the tools below to file a claim or Upload estimate.

If you’re a customer and your vehicle needs a repair, just take it to any licensed shop and they’ll handle everything from there.

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Start a new claim for a Toco-covered vehicle

This form is for repair facilities working on vehicles with a Toco contract. File a new claim online 24/7 or give us a call. We’ll review it fast so you can move forward.


How it works

  • Fill out the claim form with contract and repair details
  • Our team will follow up with approval instructions
  • Only begin work once authorization is received
Start a Claim
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Upload Service Records to an Existing Claim

If you’ve been asked to provide documentation for a claim in process, you can upload the files here.


Make sure to:

  • Include the contract number or claim number in the upload form or file name.
  • Submit all requested documents (you can attach multiple files if needed)
Upload Service Records
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What to Expect After You Start a Claim

Once you submit the form, our team will promptly review the details and follow up.

Here’s what happens next:

  • Quick review

    Our claims team looks over the details and gets back to you.

  • Next steps, made simple

    If the claim is approved, you’ll receive clear authorization instructions before any work begins.

  • Coverage Clarity

    We’ll confirm what’s covered so there’s no guesswork. Just wait to hear from us before starting the repair.

Please do not begin repairs until coverage has been reviewed and approved. We’ll be in touch shortly!

icon Are you a Toco customer in need of a repair?

Just take your car to a licensed repair facility, and they’ll manage the claim process directly with us.

icon Questions? Call our support team

+1 855.298.8626

Our team is available Mon–Fri, 9am–5pm CST.