Toco Warranty
We take your privacy seriously. We will never sell your personal information to third parties.
This policy applies to everyone who interacts with Toco Warranty - including customers, repair facilities, service advisors, affiliates, and website visitors.
It covers information collected through:
From customers and website visitors, we may collect:
From repair facilities submitting claims on our platform, we may also collect:
We use the information we collect to:
We use cookies and tracking technologies on our website for analytics, functionality, and advertising. You can manage cookie preferences through your browser settings. For more information, visit www.allaboutcookies.org.
We do not sell your personal information to third parties for money or other valuable consideration.
We also will not:
While we do not sell your personal information for monetary consideration, we may use certain advertising cookies that could be construed as sharing under applicable state laws. You may opt-out of these technologies via our cookie management tool (link here).
Toco may share your information only in the following limited circumstances:
None of these parties are authorized to use your information for their own marketing or commercial purposes.
Billing information is handled through a secure third-party payment processor with its own privacy policy. We do not store or share your payment details beyond what is required to process your transaction.
When a repair facility submits a claim on behalf of a customer, that facility confirms that:
The repair facility agrees indemnify, defend and to hold Toco Warranty harmless from any claims, damages, regulatory fines or liabilities arising out of the facility's failure to secure such consent or its unauthorized processing of customer data., from unauthorized disclosure of customer information or misrepresentation in the claim submission.
We retain claim-related data for a minimum of seven (7) years following the final closure of the claim or the expiration of the vehicle service contract, whichever is later - or as required by applicable law. Retention period is based on standard statutory record-keeping obligations for vehicle service contracts (e.g., 7 years). We reserve the right to deviate from this schedule where necessary to comply with specific state insurance department mandates or to fulfill contractual duties to our underwriters.
Repair facilities may request confirmation of documents on file for a specific claim by contacting us using the information in Section 11.
We use a combination of technical, physical, and administrative safeguards to protect your data. Uploaded files and transmitted data are encrypted via HTTPS and stored in access-controlled environments.
That said, no method of online transmission is 100% secure. We do our best to protect your information, but we cannot guarantee absolute security for data transmitted over the internet. Any transmission is at your own risk.
Your online account password is your responsibility. Toco Warranty is not liable for unauthorized account activity resulting from a lost, stolen, or disclosed password. Use the forgot password link to reset it at any time.
You have the right to:
California Residents: Under the CCPA, you have additional rights including the right to know, delete, and opt out of the sale of personal information (we do not sell your data). You may also submit requests on behalf of a minor child. To exercise your rights, contact us using the information below. We will not discriminate against you for exercising your CCPA rights.
California's Shine the Light law (Civil Code Section 1798.83) allows California residents to request information about disclosures of personal information to third parties for direct marketing purposes. Submit requests to info@tocowarranty.com.
If you are a resident of a state with applicable privacy laws (including but not limited to California, Colorado, Virginia, or others), you may have the right to appeal our decision regarding your data request by contacting us at info@tocowarranty.com. If the appeal is denied, we will provide you with information on how to contact your state Attorney General.
Our website may contain links to third-party sites, social platforms, or plug-ins. We are not responsible for the privacy practices or content of those sites. When you leave our site, we encourage you to read the privacy policy of any site you visit.
Our website is intended for users 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently collected information from a minor, please contact us and we will delete it promptly.
Our website is operated in the United States. If you are visiting from outside the U.S., please be aware that your information will be transferred to and processed in the United States. By using our services, you consent to this transfer in accordance with this policy.
We may update this policy from time to time. Material changes will be communicated by updating the effective date at the top of this page and, where appropriate, by notifying repair facilities or customers who have submitted claims in the prior 12 months. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.
This Privacy Policy is subject to the dispute resolution procedures, including the arbitration requirements, found in the VSC Terms of Service.
Questions or requests related to this policy can be directed to:
Verdoro LLC d/b/a Toco Warranty
Phone: 855.298.8626
Email: info@tocowarranty.com
Toco Warranty takes your privacy seriously. We will never sell your personal information to third parties.
This policy applies to everyone who interacts with Toco Warranty, including customers, repair facilities, service advisors, affiliates, and website visitors.
It covers information collected through:
From customers and website visitors, we may collect:
From repair facilities submitting claims on our platform, we may also collect:
We use the information we collect to:
We use cookies and tracking technologies on our website for analytics, functionality, and advertising. You can manage cookie preferences through your browser settings. For more information, visit www.allaboutcookies.org.
We do not sell your personal information to third parties for money or other valuable consideration.
We also will not:
While we do not sell your personal information for monetary consideration, we may use certain advertising cookies that could be construed as sharing under applicable state laws. You may opt out of these technologies via our cookie management tool (link here).
Toco may share your information only in the following limited circumstances:
None of these parties are authorized to use your information for their own marketing or commercial purposes.
Billing information is handled through a secure third-party payment processor with its own privacy policy. We do not store or share your payment details beyond what is required to process your transaction.
When a repair facility submits a claim on behalf of a customer, that facility confirms that:
The repair facility agrees to indemnify, defend, and hold Toco Warranty harmless from any claims, damages, regulatory fines, or liabilities arising out of the facility's failure to secure consent, unauthorized processing or disclosure of customer data, or misrepresentation in the claim submission.
We retain claim-related data for a minimum of seven (7) years following the final closure of the claim or the expiration of the vehicle service contract, whichever is later, or as required by applicable law.
This retention period is based on standard statutory record-keeping obligations for vehicle service contracts. We reserve the right to deviate from this schedule where necessary to comply with specific state insurance department mandates or to fulfill contractual duties to our underwriters.
Repair facilities may request confirmation of documents on file for a specific claim by contacting us using the information in the Contact Us section below.
We use a combination of technical, physical, and administrative safeguards to protect your data. Uploaded files and transmitted data are encrypted via HTTPS and stored in access-controlled environments.
No method of online transmission is 100% secure. We do our best to protect your information, but we cannot guarantee absolute security for data transmitted over the internet. Any transmission is at your own risk.
Your online account password is your responsibility. Toco Warranty is not liable for unauthorized account activity resulting from a lost, stolen, or disclosed password. Use the forgot password link to reset it at any time.
You have the right to:
California Residents: Under the CCPA, you have additional rights including the right to know, delete, and opt out of the sale of personal information (we do not sell your data). You may also submit requests on behalf of a minor child. To exercise your rights, contact us using the information below. We will not discriminate against you for exercising your CCPA rights.
California's Shine the Light law (Civil Code Section 1798.83) allows California residents to request information about disclosures of personal information to third parties for direct marketing purposes. Submit requests to info@tocowarranty.com.
If you are a resident of a state with applicable privacy laws (including but not limited to California, Colorado, Virginia, or others), you may have the right to appeal our decision regarding your data request by contacting us at info@tocowarranty.com. If the appeal is denied, we will provide you with information on how to contact your state Attorney General.
Our website may contain links to third-party sites, social platforms, or plug-ins. We are not responsible for the privacy practices or content of those sites. When you leave our site, we encourage you to read the privacy policy of any site you visit.
Our website is intended for users 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently collected information from a minor, please contact us and we will delete it promptly.
Our website is operated in the United States. If you are visiting from outside the U.S., please be aware that your information will be transferred to and processed in the United States. By using our services, you consent to this transfer in accordance with this policy.
We may update this policy from time to time. Material changes will be communicated by updating the effective date at the top of this page and, where appropriate, by notifying repair facilities or customers who have submitted claims in the prior 12 months. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.
This Privacy Policy is subject to the dispute resolution procedures, including the arbitration requirements, found in the VSC Terms of Service.
Questions or requests related to this policy can be directed to:
Verdoro LLC d/b/a Toco Warranty
Phone: 855.298.8626
Email: info@tocowarranty.com
Last Updated: September 2019
Toco Warranty Takes Your Privacy Seriously. Toco Warranty desires to make its website (including but not limited to www.TocoWarranty.com) and those of its affiliates (collectively the “Website”) comfortable and safe, and is concerned about the privacy of your confidential information. The privacy policy describes our practices regarding information collection and usage for the website located at www.TocoWarranty.com and the Toco app that can be downloaded from app stores (collectively the “website”). Accordingly, we intend to take precautions to safeguard your information. Your privacy is important, and we will not sell your information to any third party. This policy also covers the administrators and partners that Toco Warranty represents. We may send you informational emails to confirm transactions, respond to customer service inquiries, or send operational emails to inform you of changes or problems with your account or personal information, and related issues. Customers have the option to opt out of newsletters and notifications. Customers, and their representatives, may contact Toco Warranty via the email address(es) provided, and deliver marketing information and other announcements to such address(es).
Information you provide: Name, email, phone, mailing address, vehicle information, D.O.B., and payment information.
When you interact with our Website, certain information about your use is automatically collected. Much of this information is collected through cookies, web beacons, and other tracking technologies, as well as through your web browser or device (e.g., IP address, MAC address, browser version, etc.). The tracking technologies employed when you use our Website may be first-party or third-party.
We use cookies for the following purposes:
Most web browsers automatically accept cookies but, if you prefer, you can usually modify your browser setting to disable or reject cookies. If you delete your cookies or if you set your browser to decline cookies, some features of our website may not be available, work, or work as designed.
Primarily, information collected about you is used to provide a personalized experience that is relevant and informed based on your needs. We use your information for the following:
The only instances that would require us to disclose customer information (i.e. – name, address, telephone number, e-mail address, etc.) is under legal subpoena or request from government authorities, to verify billing information with the Customer’s financial institution, credit card fraud detection, with Customer’s consent, or to the landlords that Toco represents to help us to service your account.
The personal information provided to Toco Warranty will not be shared with any third parties, except as set forth above, unless requested or authorized by you. Your billing information will not be shared with any third parties (i.e. service companies or marketing firms), unless requested or authorized by you.
This Privacy Policy does not apply to information collected by:
We use a combination of physical, technical, and administrative safeguards to protect the information we collect through our site.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
If you utilized our online customer portal, your online password is unique to your account and is designed to protect your account from unauthorized use. Toco Warranty will not be responsible for any lost, stolen, or otherwise disclosed passwords. Additionally, Toco Warranty will not replace or reinstate any charges that are generated or redeemed by unauthorized password activity. Accordingly, your password should be guarded and not provided to anyone. To reset your password, click on the “forgot your password” link and an email to update your password will be sent.
You might choose to leave our site via links to other sites, including those of advertisers or other partners. We are not responsible for the privacy, security or the content policies on those sites. Also, some limited amounts of information, such as name, address and email may be stored on a third party site or platform, such as Salesforce, for customer sales and tracking (CRE) purposes.
The on-line customer portal on our site utilizes a third party vendor, which maintains its own privacy policy, and is responsible for any confidential information, including credit card information, submitted to it or its site.
The Website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
The Website may integrate with social networking services. You understand that we do not control such services and are not liable for the manner in which they operate. While we may provide you with the ability to use such services in connection with our Website, we are doing so merely as an accommodation and, like you, are relying upon those third party services to operate properly and fairly.
Your personal information is used by Toco Warranty and its partners only. Personal information includes your name, e-mail address, mailing address and other data that identifies you as an individual. If necessary, we might use this information to contact you. We respect your privacy. Our secure servers store your information so that it stays private and protected.
Aggregate information is general in nature and does not contain any personally identifying information. Aggregate information about traffic patterns, sales, and other site information may be shared with partners, vendors, and other reputable third parties.
We may share information with governmental agencies or other companies assisting us in investigation of fraud or prevention of it. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these agencies or companies for marketing purposes.
Our website is maintained in the United States. If you are visiting from the regions with laws governing data collection and use that may differ from those in the United States, please note that you may be transferring your information to the United States and in other countries around the world. You freely and specifically give us your consent to export and use your information within the United States and in other countries as specified in this Privacy Policy. If you use our services outside of the United States, you understand that we may collect, process, and store your personal information in the United States and other countries. The laws in the U.S. regarding personal information may be different from the laws of your state or country. Any such transfers will comply with safeguards as required by relevant law.
If you are a resident of the EEA or Switzerland, you are entitled to the following rights. Please note: In order to verify your identity, we may require you to provide us with personal information prior to accessing any records containing information about you.
The right to request data erasure. You have the right to have your data erased from our Website if the data is no longer necessary for the purpose for which it was collected, you withdraw consent and no other legal basis for processing exists, or you believe your fundamental rights to data privacy and protection outweigh our legitimate interest in continuing the processing.
The right to restrict or object to our processing. You have the right to restrict or object to our processing if we are processing your data based on legitimate interests or the performance of a task in the public interest as an exercise of official authority (including profiling); using your data for direct marketing (including profiling); or processing your data for purposes of scientific or historical research and statistics.
If you are situated in the EU and have any complaints regarding our privacy practices as data controller, you have the right to make a complaint at any time to your local Supervisory Authority. We would, however, appreciate the chance to deal with your concerns before you approach your Supervisory Authority so please contact us in the first instance. Please see our contact details below in the section titled “Contact Us”. If you are situated in the EU and have a complaint, please contact us at info@tocowarranty.com
If we are relying on your consent to process your personal data, you have the right to withdraw your consent at any time. You have the right to withdraw your consent at any time by contacting us at info@tocowarranty.com
Children: This site is for use by people over age of 18. Our website is not intended for children under 18 years of age. No one under age 18 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website through any of its features, register on the Website, make any purchases through the Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us as provided herein.
Visiting TocoWarranty.com is safe and secure.
To opt-out of any future promotional messages from us, you should submit an unsubscribe request to us at http://tocounsubscribe.com/. If you do not want your personal information or personal data shared with any third party who may use such information for direct marketing purposes, then you may opt-out of such disclosures by sending an email to info@tocowarranty.com We will process your request within a reasonable time after receipt. Please note that if you opt out in this manner, certain aspects of the Website may no longer be available to you.
If you want to stop or restrict the placement of cookies or flush any cookies that may already be on your computer or device, please refer to and adjust your web browser preferences. Further information on cookies is available at www.allaboutcookies.org. By deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our Website or some of its functionality may be affected. Cookies and similar items are not used by us to automatically retrieve personally identifiable information from your device without your knowledge. For more information about cookies, please visit our Cookie Policy.
You may also adjust the settings on your mobile device to allow or restrict the sharing of location information. For example, the “location” permissions on your mobile device may allow you to elect whether to never share location information with us, to share location information only while you are using the App, or always share location information even if you are not using the App. If you elect to not share your location information, you may be unable to access some features of our services that are designed for mobile devices. Also, in the event that you prevent the sharing of location information, we may still estimate your general location based on the IP address you use to access our services.
The CCPA provides consumers (California residents) with specific rights regarding their personal information.
Please note: In order to verify your identity, we may require you to provide us with personal information prior to accessing any records containing information about you.
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies, or respond to the request for information, as applicable. To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by using the contact info provided below. You may also make a verifiable consumer request on behalf of your minor child.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance. We will not discriminate against you for exercising any of your CCPA rights, unless permitted by the CCPA. We may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels.
California’s “Shine the Light” law (Civil Code Section 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to the address in this policy.
We reserve the right, at our discretion, to change, modify, add, or remove portions from this privacy policy at any time. However, if at any time in the future we plan to use your information in a way that materially differs from this privacy policy, we will post such changes here or email you. We encourage you to periodically review the website for the latest information on our privacy practices. You are bound by any changes to the privacy policy when you use the website after such changes have been first posted.
https://www.tocowarranty.com/contact-us
Email: info@tocowarranty.com
Toco Warranty
8501 Fallbrook Ave, Suite 225
West Hills, CA 91304