Welcome to the Toco press room. The source for the most up-to-date information and press releases from Toco.
Brad Basmajian serves as COO of Toco Warranty. He oversees operational strategy and execution while stewarding the strategic and moral compass of all initiatives undertaken.
Brad has been with Toco Warranty from its inception. His vision of the positive changes this product and industry need to undertake has ensured that Toco’s top priorities always remain focused through the lens of the consumer. He has been successful in helping to build a company that beams with pride both internally and externally by structuring a Sales and Care team that focuses on end-to-end user satisfaction for its customers and employees on top of a foundation of operational efficiency and transparency.
Brad has more than a decade of experience in the vehicle service contract and auto retail sector. This experience serves to inform and guide him to improve upon all areas that will yield a more positive experience for the end-user.
Paul McGee is the Vice President of Employee and Customer Success at Toco Warranty. Paul has an MBA and has been in the vehicle service contract space since 2007. Paul directly oversees Toco’s Customer Care team, digital media strategy, online brand management, and Employee Training & Development.
Paul has found that the best way to achieve results is through cultural influence. A poor employee experience breeds poor customer experiences, high customer churn and a damaged brand reputation. Paul is committed to training and developing high achieving employees and representing the voice of the customer at Toco, providing a friendly, simple, and easy experience from the initial point of sale through the lifetime of the customer.